Help & FAQ
Pay bills, shop online, or scan at the till — settle with M-Pesa in one Rely account.
Shop in 3 steps
Step 1Find a shop
Open Discover to browse businesses, or Scan an in-store attendant QR at the till.
Step 2Add items to cart
Pick products, then review your cart. Checkout issues an invoice you can pay.
Step 3Pay with M-Pesa
Sign in with Rely, then pay with rewards points when the shop accepts them, or approve the M-Pesa prompt on your phone. Prepaid credit applies automatically when you have a balance.
Frequently asked questions
Open Home, stay on the Bills tab, tap an invoice, then pay with rewards points if that business accepts them, or with M-Pesa. Your receipt appears once payment is confirmed.